Retail Coordinator

DESCRIPTION: Retail Coordinator 
START DATE: as soon as possible
HOURS: full-time (40 hours), occasional weekend travel required
REQUIREMENTS: 1-3 years experience in luxury department stores, eligible to work in the US
COMPENSATION: depends on experience
BENEFITS: paid time off, health insurance
LOCATION: Los Angeles

Zoë Chicco is growing.  We sell to over two hundred boutiques, jewelry stores, and department stores across the US and Internationally.  We do all jewelry design, preparation, fabrication, coordination, and account support in-house. 


  • 1-3 years of experience within luxury department stores
  • Strong merchandising background
  • Have experience handling and traveling with fine jewelry or high-value  luxury goods
  • Be able to communicate clearly and professionally in writing and verbally
  • Based in LA
  • Has a proven track record of relationship-building
  • The ability to travel up to 80%


  • Visiting stores daily
  • Providing superior customer experience
  • Driving significant sales volume
  • Consistent promotion of the brand
  • Building strong relationships with sales teams and managers, across departments
  • Providing ongoing product knowledge through training in stores, printed or digital collateral & finding other creative ways to excite and educate the sales team and customers.
  • Facilitating and attending events/trunk shows
  • Facilitating excellent visual and strategic merchandising in stores - Monitoring sales and inventory levels
  • Being the key liaison between stores and the Zoë Chicco management team, ensuring all relevant information is communicated
  • Providing competitive feedback


  • Articulate in writing, and verbally
  • Demonstrate a passion for jewelry and relationship-building
  • Must be reliable, trustworthy, and able to manage time responsibly
  • High comfort level working independently in a fast-paced environment
  • Can coordinate travel and arrange schedule wisely, and on a budget
  • An eye for detail, and a great memory
  • Ability to improvise and think on your toes as needed
  • Strong public speaking skills- a confidence to present materials in a knowledgeable and exciting manner - Have a basic understanding of retail math and sale numbers
  • Excel at both creative and administrative tasks as well as interpersonal communication
  • A great memory and the ability to consistently follow up on issues
  • Must have a valid driver’s license and a valid passport, must be able to rent a car if needed,  *must own a car if based in Los Angeles*
  • Occasional weekend travel required

If you are interested please email your resume and a cover letter with a brief description of your experience and a bit about yourself to: SALES@ZOECHICCO.COM