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ALL OF OUR PIECES ARE MADE BY HAND IN OUR LA STUDIO. DUE TO THIS, PRODUCTION TIMES MAY VARY AND CERTAIN STYLES CAN TAKE UP TO 2 WEEKS TO CREATE. ONCE COMPLETE, YOUR ORDER WILL SHIP VIA THE SELECTED SHIPPING METHOD. IF YOU NEED YOUR ORDER BY A CERTAIN DATE, PLEASE EMAIL DIRECT@ZOECHICCO.COM.
SHIPMENTS OVER $500 REQUIRE AN ADULT SIGNATURE AT DELIVERY. IF YOU WOULD LIKE TO WAIVE THIS,
PLEASE EMAIL direct@zoechicco.com
ALL PERSONALIZED AND CUSTOMIZED PIECES ARE NON-RETURNABLE. ALL OTHER PIECES MAY BE RETURNED OR EXCHANGED WITHIN 10 BUSINESS DAYS OF RECEIPT. RETURNS AFTER 10 DAYS ARE ELIGIBLE FOR A STORE CREDIT.
