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Studs
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Threaders
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Ear Adornment
Statement Earrings
Chains
Short Pendants
Long Pendants
Station Necklaces
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Statement Necklaces
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Charm Bracelets
Adjustable Bolo Bracelets
Bead Bracelets
Cuffs
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Dainty Rings
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Open Band Rings
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Letter & Word Rings
Symbol & Shape Rings
Eternity Bands
Signet Rings
A La Carte Charms + Chains
Slide On Fixed Bail Charm Builder
Easy Add Spring Ring Charm Builder
Charm Cluster Necklaces
Chain Anklets
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COLLECTIONS
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  • Shop In Stock
  • TRENDING
    • Latest Arrivals
    • In the Desert
    • Everyday Luxury
    • Best Sellers
    • One of a Kind Jewelry
    • Accessories
    • Shop Our Instagram
    woman in green blazer wearing Zoe Chicco 14k gold emerald and diamond bracelets and rings
  • EARRINGS
    • Studs
    • Hoops & Huggies
    • Dangle & Drop Earrings
    • Threaders
    • Chain Huggies
    • Ear Adornment
    • Statement Earrings
  • NECKLACES
    • Chains
    • Short Pendants
    • Long Pendants
    • Station Necklaces
    • Heavy Chain Necklaces
    • Statement Necklaces
    • Lariats
  • BRACELETS
    • Heavy Chain Bracelets
    • Dainty Chain Bracelets
    • Charm Bracelets
    • Adjustable Bolo Bracelets
    • Bead Bracelets
    • Cuffs
    • Hand Chains
  • RINGS
    • Dainty Rings
    • Statement Rings
    • Open Band Rings
    • Chain Rings
    • Letter & Word Rings
    • Symbol & Shape Rings
    • Eternity Bands
    • Signet Rings
  • CHARMS
    • A La Carte Charms + Chains
    • Slide On Fixed Bail Charm Builder
    • Easy Add Spring Ring Charm Builder
    • Charm Cluster Necklaces
    close up of wrist wearing a 14 karat gold Zoe Chicco square oval link chain bracelet with various charms attached
  • ANKLETS
    • Chain Anklets
    • Itty Bitty Anklets
    • Diamond Anklets
    • Gemstone Anklets
    close up of woman's foot wearing sneakers and a Zoe Chicco 14 karat gold curb chain diamond anklet
  • COLLECTIONS
  • DISCOVER ZOË CHICCO
  • SALE

REPAIRS

Each piece of our jewelry is handmade and subject to an intensive quality control process before it is sent to you.  If you feel your piece has arrived damaged or defective, please submit your repair request to direct@zoechicco.com.  A ZC team member will contact you within 1-2 business days with a repair authorization number.

**Please inspect your order immediately upon receipt.  Any issue with damaged or defective jewelry must be submitted within 5 business days of receipt. Once approved, we will be happy to correct any issues and return the item(s) to you.**

For all repair requests, please email direct@zoechicco.com. Please include your original order number, contact information (name, email, phone number), a description of the issue, and a photo of the damaged jewelry. A ZC team member will review the request and respond within 1-2 business days.

No repairs will be accepted without prior return authorization.  The customer is responsible for all necessary incurred expenses for the repair, which includes all shipping fees.  After the piece has arrived to our studio for repair, it must go through an assessment process, and once approved, a team member will confirm the work to be completed and an estimated timeline.

We are happy to repair any design purchased directly through zoechicco.com. We may not be able to repair older pieces if components required for repair are unavailable. For repairs on pieces not purchased through our website, please contact the original retailer.

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  • Charm Guide

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© 2023 ZOË CHICCO • Terms & Conditions • Accessibility • Privacy

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Current - Covid - Made To Order

Zoe Chicco is a made to order company – your jewelry is made by hand in our studio once we receive your order. Certain styles may be in stock at the time of your order and will ship within 5 business days. All other items are made to order and will ship within 2-3 weeks. We appreciate your patience and understanding.

Once complete, your order will ship via the selected shipping method. If you need your order by a certain date, please email direct@zoechicco.com

All personalized and customized pieces are non-returnable. All other pieces may be returned for a refund within 10 business days of receipt or for store credit within 30 days of receipt.

I understand and agree to these terms