Shipping & Rates
All Zoë Chicco styles are carefully handmade in our Los Angeles studio. Since each piece is made-to-order, we ask that you allow 7-10 business days (excluding weekends) before we ship your order. If you need to meet a certain deadline or need expedited shipping, we may be able to accommodate your request. Please email us at firstname.lastname@example.org or call our studio at 213.489.1226.
Domestic Shipping, Handling & Insurance
For all domestic orders, we ship via UPS delivery service and charge a flat-rate of $10 for orders under $300. All domestic orders with a value over $300 ship at no charge. Orders of $1000+ will require an adult signature due to the nature of the shipment. Once your order leaves our studio, you will be notified via our order system and will receive a tracking number.
International Shipping, Handling & Insurance
For International orders, we ship via DHL International Express delivery service and rates are calculated before checkout. Once your order leaves our studio, you will be notified via our order system and will receive a tracking number. Delivery schedules are estimated and actual delivery times may vary depending on international customs/shipping locations. Before your shipment can be delivered, it may be subject to customs/duties/taxes and/or brokerage fees. You (the recipient) are responsible for these charges and they are at the discretion of the customs office in the arriving country.