Zoe Chicco is a made to order company – your jewelry is made by hand in our studio once we receive your order. Styles in stock at the time of your order will ship out within 2 business days. All other items are made to order and will ship within 1 week. Any exceptions to these ship windows will be noted on the product page. We appreciate your patience and understanding.
Once complete, your order will ship via the selected shipping method. If you need your order by a certain date, please email direct@zoechicco.com
Customized & personalized styles, items denoted sale, and select noted pieces are non-returnable.
All other pieces may be returned for a refund within 10 business days of receipt or for store credit within 30 days of receipt.